Product: Social Media Platform

Responsibilities: 

• Reaching out to designated influencers, content creators and organizations in entertainment, sports and media fields.
• Managing and retaining relationships with existing content partners.
• Identifying opportunities for raising brand awareness of our product among potential content partners. This will include both offline and online campaigns
• Drafting and reviewing contracts for the local partners together with the legal department in HQ.
• Identifying and mapping business strengths and partner needs
• Following industry trends locally and internationally, helping iterate our product continuously and offer the best user experience.

Requirements:

• More than 5 years of experience in relevant industry or business development.
• Having a deep knowledge and rich resources of local entertainment or media industry, Media Company related experience will be a plus.
• Having an in-depth knowledge of business products and value proposition in order to properly pitch and bring partners on-board for commercial opportunities.
• Fluent English and strong communication skills are must-haves
• With passion for building a whole new business and can always adapt the quick work pace.

Content specialists create content strategies, research trending topics, manage app and write content. Promoting our product online.

JOB DESCRIPTION

• Dig for trending topics around Ghana with
  excellent news sensitivity.
• Manage news channels and content categories in
  the News App ·
• Assist team with daily news censoring, news
  testing and product system management.
• Secure data sources from demographically aligned
  partner databases, have some basic sense of data analysis, able to use Google
  analytics.
• Work closely with China’s News Production Team
  to develop/discover popular news content.
• Establish a local vision for Africa News
  development and ensures it is cascaded through performance management and
  development processes.
• Writing a wide variety of topics for multiple
  platforms (website, blogs, articles, social updates, banners, case studies,
  guides, white papers, etc.)
• Promote content on social media.
• Ensure all-around consistency (style, fonts,
  images and tone).
• Update website content as needed.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• A Bachelor’s degree (Journalism or Mass Communications majors preferred) with at least two (2) year experience in content operation, content writing/editing, good knowledge of news products and websites.
• Experienced content specialists/journalists will be prioritized.
• A good level of cultural sensitivity to regional differences in emerging African continent; an eye for the next big story.
• Able to perform well under tight KPI requirements.
• A master of WordPress and other photo editing tools.
• Excellent computer skills, verbal and written communication skills
• A quick learner with a good attitude to work and team spirit.
• Understands online and App systems.

Job Responsibilities:

1. Responsible for the development and maintenance of performance ads, and complete sales targets;
2. Complete communication and negotiation with customers, establish and maintain good relationships with customers;
3. Visit and return visits with customers, form a good cooperative relationship with customers, and develop new customer resources.
   Work requirements:
4. Bachelor degree or above, more than 1 year of work experience in advertising, emerging media and related fields;
5. Those with effective customer resources (CPA, CPS) are preferred, those with 4A company advertising sales experience are preferred; those with website, media, and advertising sales experience are preferred;
6. Be able to adapt to work pressure and dare to face challenges, and have good customer relationships;
7. Has keen market insight and super execution;
8. Strong communication skills, good customer development and service skills, excellent sales, negotiation and oral communication skills.

Purpose:

To deliver professional artwork and digital marketing.

Responsibilities:

•  Design, layout and format marketing and communications materials across the organisation

•  Maintaining the highest standards in graphic
  design and producing cutting edge creative content, for both print and digital,
  that accurately represents the expectations of the business.
• Brainstorming new creative
  concepts and designs
•  Design and execute a new look and feel across
  all digital and print material that accurately reflects new brand positioning.
• Design and production of
  printed collateral, e.g. product packaging, promotions, outdoor media, direct
  mail, advertising, direct mail, point of sale, internal collateral,
  presentations and other print material
•  Design across all digital assets, eg website,
  web applications, advertising, electronic newsletters, banners, social media
  and other digital media.
•  Maintaining an advanced knowledge of software
  used for creating graphic designs and trends within design.
• Development and maintenance of
  print and digital design.

Competencies and Experience:

Strong skills in Adobe Suite (Indesign, Photoshop, Illustrator, Adobe Acrobat) – PC platform

Objectives

• Interpret, build upon, and comply
  with company quality assurance standards
• Carefully maintain complaint and
  nonconformance processing through records and tracking systems, including root
  cause and corrective actions
• Document quality assurance
  activities with internal reporting and audits
• Develop new standards for production
  and design, with improvements as needed, and create testing protocols for
  implementation across all service lines
• Identify training needs and take
  action to ensure company-wide compliance
• Pursue continuing education on new
  solutions, technology, and skills

Responsibilities

• Plan, execute, and oversee
  inspection and testing of incoming and outgoing product to confirm quality
  conformance to specifications and quality deliverables
• Assist operations and local quality
  function in tracking, documenting, and reporting quality levels as well as CSR,
  environmental and health and safety goals/KPIs
• Analyze and investigate product
  complaints or reported quality issues to ensure closure in accordance with
  company guidelines and external regulatory requirements
• Develop or update company complaint
  and inspection procedures to ensure capture and investigation, as well as
  proper documentation of complaints
• Monitor risk-management procedures,
  and maintain and analyze problem logs to identify and report recurring issues
  to management and product development
• Provide training and support to
  quality assurance team on systems, policies, procedures, and core processes

Skills and Qualifications

• -The person 
  should, have completed National service
• -Must have good
  knowledge of Computer software (Microsoft word, Excel and power point.
• – must have a degree
  or HND in Food science.

We are looking for a motivated and insightful user researcher based in Ghana who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

Key Roles and Responsibilities

• Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data / study results; 
•  Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys; 
• Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis; 
• Monitoring online and offline public opinions towards products and reporting to overseas teams on a regular basis.
• Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features
• Work in a highly collaborative fashion with design, product, operation and marketing teams

Required Competencies and Attributes

• A desire to keep pushing your work until all
  details are attended to;
• Fluency in English;
• Proficiency in Microsoft Office;
•  Excellent communication skill, strong capability of observing and
  analyzing, strong time management skill, proactive, responsible, and team
  spirit.

• Bachelor’s
  Degree in Anthropology, Psychology, Sociology, Human Factors Engineering,
  Computer Science or relevant field;
• 1+
  years’ work experience in user research or market research, preferable with
  exposure in mobile/web product;

To nurture a strong media industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs. Responsible for improving the public image of company, directing publicity programs and campaigns and clarifiying the company’s point of view on important issues.

Duties

• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests
• Create content for press releases, byline articles and keynote presentations
• Monitor, analyze and communicate PR results
• Maintain a keen understanding of industry trends and make appropriate recommendations regarding communication strategy surrounding them
• Plan and budget for PR events, programs and initiatives
• Design and review the online content in media announcements and media kits
• Monitor corporate image frequently and ensure it is in compliance with company brand
• Develop and implement PR policies and procedures
• Develop and implement crisis communications advice and media strategy, as needed

Skills & Requirements

• Creation and execution of public
  relations strategy
• Fielding media questions and
  pitching stories to the media
• Preparing media kits and organizing
  press conferences.
• Developing a media relations
  strategy, seeking high-level placements in print, broadcast and online media.
  Must be a confident communicator and presenter
• Must have great knowledge of the
  music industry and the music business
• Must possess excellent verbal and
  written communication skills
• Must possess excellent
  organizational and planning skills
• Have a full understanding of media
  needs and media relationships
• Be proactive, reliable, responsible
  and accurate with an attention to detail
• Possess the ability to keep
  information confidential
• Tactical understanding of all
  primary social media platforms
• A wide degree of creativity and
  latitude
• Self-motivated with a positive and
  professional approach to management
• Must be aware of different media
  channels and agendas.
• Proven working experience in public
  relations required
• Proven track record designing and
  executing successful public relations campaigns

Education, Degree and Experience

• Bachelor’s degree in Public Relations, English, Communications, Marketing or a related discipline.

• 3 – 5 years working experience in music or any other entertainment media outfit

Reporting Line

Head of Marketing, Africa
Country GM

• Strong conceptual & operational   market knowledge
  of the modern trade (hypermarket, supermarket –all formats, malls, specialty
  outlets)  
• Good knowledge of   FMCG
• 4-7 years of relevant work experience in a TOUGH TARGET
  DRIVEN CULTURE
• Has developed modern trade from ground zero terms of – category
  & product participation (introduction of new categories, products etc ) and
  rapidly scaling them up in beating the competition .
• Good understanding of various consumer segments and mapping
  segments to products & categories. This includes understanding price
  elasticities – price points tracking of own vs. competition and how to play the
  game at short to mid term.
• Good understanding, creating and execution of brand plans (principally
  BTL – below the line), sales tracking MIS, budget tracking and key retail
  metrics
• Good knowledge of basic return on marketing investment tools
• Excellent in customer relationship management, networking &
  communication skills
• Excellent cash & credit control exposure
• Aggressive and go getter with
  non-questionable integrity
• Prior MNC exposure with Shoprite, Game, Palace, Marina a big
  plus  
• Well trained in basis sales processes like OTC, sales MIS,
  customer tracking & developing markets from ground-zero.
• University graduate –Must

JOB DESCRIPTION

• Manage the recruitment and selection
  process
• Develop and monitor overall HR
  strategies, systems, tactics and procedures across the organization.
• Nurture a positive working
  environment.
• Oversee and manage a performance
  appraisal system that drives high performance.
• Access training needs to apply and
  monitor training progress.
• Report to management and provide
  decision support through HR metrics
• Ensure legal compliance throughout
  human resource management.
• Develop and implement an effective
  legal compliance programs.
• Create sound internal controls and
  monitor adherence to them.
• Set plans to manage a crisis or
  compliance violation.

JOB REQUIREMENT

• Proven working experience as HR and
  compliance officer.
• People oriented and results driven
• And HND or degree from a recognized
  institution.

JOB DESCRIPTION

• Receive cash (physical, e-cash, and
  cheques) from all branches.
• Deposit cash at the bank.
• Issue receipts, refunds, change or
  tickets.
• Manage transactions and report any
  discrepancies.
• Handle petty cash payments.
• Make authorized payments to
  appropriate entities.

JOB
REQUIREMENTS.

• Work experience as a cashier or in a
  similar role
• Basic PC knowledge.
• Familiarity with electronic
  equipment
• Good 
  math skills
• HND from a recognized institution.

AREAS OF INFLUENCE:
Technology Team, Merchandising Team, Finance Team, Central Warehouse and
the applicable Operations and Store Managers

BUSINESS & OPERATIONS:

• Order Generation – ( aligned to point no.1)
• Maintain Shipping TAT’s of 48 hours
• Demand on the portal – Organic & Inorganic and using our existing mediums
• A return & cancellation rate of not more than 15% of the total orders received. This includes any damages etc.
• Stock Movement – Stock audits / Stock replenishment basis Weekly Demand Analysis / Product & Cart led programs to drive better conversions
• Ensure Pending & Picking status is within the TAT’s prescribed.

CUSTOMER SERVICE

• SLA’s agreed for confirmation , rescheduling and all related communication to be driven.
• All customer queries as logged in with the current system and new CRM system to be addressed basis SLA’s agreed upon
• Weekly process audits along with the concerned offices from HO – to ensure compliance and modify the process wherever necessary
• All Return and refund related processes to driven to the last mile for ensuring all financial transactions leading to customer delight are in followed without any exceptions.
• In the long run initiate and execute a CSI – Customer Satisfaction Index
• Conduct monthly employee performance review basis KRA’s already decided upon.

A company is urgently looking for a talent development
manager to champion the company’s efforts to attract, train, focus on design
and implement programs for performance management, leadership development and
succession planning.

DUTIES AND
RESPONSIBILITIES

• To be able to drive employee
  engagement strategy
• To be able to collaborate with talent
  development team to design training programs
• To conduct talent assessment; identify
  employee readiness, talent gaps and retention risk.
• To be able to improve abilities and
  strengthening the skill set of a company’s existing workforce.
• To utilize leadership development
  strategies, tools and processes to identify learning needs and employee
  competencies.

SKILLS AND
REQUIREMENTS

• Should have human resource department
  knowledge to implement employee development strategies.
• Should  work with various leadership stakeholders to
  steer overall talent development strategies
• Should oversee the delivery of
  employee development programs and manage multiple resources to achieve
  objectives.
• Should understand adult learning
  methods and instructional designs
• Should be able to clearly present on
  a wide variety of career related topics
• Should build strong relationships to
  connect with fellow leaders and employees

QUALIFICATION

• Degree in Human resource and any
  related field with 2yrs progressive working experience in similar position

The Customer Service Executive (CSE) is primarily responsible for the receipt and first level resolution of customer related incidents and request.

Key Roles and Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customers always
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledgment and resolution of customer complaints
• Being abreast on products and services rendered by the company
• Processing customer requests
• Troubleshooting and resolving customer incident reports
• Keep records of customer interactions, comments and complaints
• Provide feedback on the efficiency of the customer service process
• Ensuring customer satisfaction and providing professional customer support
• Weekly reporting of tasks done

Skill Requirement

• Ability to pay attention to details
• Ability to empathize
• Problem solving skills
• Proficient use of Microsoft Office
• Verbal communication skills
• Written communication skills
Experience and Qualification

• B.Sc./HND in any discipline
• 1 year of experience in a Customer Service Role

A company
is looking forward to hiring a TV channel supervisor to help grow, develop and
build a strong relationship with other channel partners through supervision.

DUTIES AND
RESPONSIBILITY

• Assist manager in pushing
  sub-dealers to make orders from agents
• Order management for agents for  both air and sea order
• Monitor stock transfer
• Monitor and feedback competitor’s
  activities
• Introduce channel policies to sub
  dealers
• Channel marketing
• Introduce  products to new agents and dealers
• Maintain good relationships with
  current sub-dealers and build good relationship with new sub-dealers

SKILLS AND
EXPERIENCE

• Ability to negotiate and structure
  partnerships
• Solid coaching and leadership skills
• Excellent verbal and written
  communication skills
• Ability to establish and maintain
  positive and effective work relationships with co-workers, clients, members,
  providers and customers.
• Experience in WORD, EXCEL AND
  POWERPOINT

QUALIFICATION

• Diploma and Degree
• 3years experience from LG, Samsung
  and Hisense

RESPONSIBILITIES

• Analyze current and past
  financial data, such as sales reports, and provide strategies to cut costs and
  increase revenue.
• Perform market
  research to identify new opportunities and engage with executives to establish
  strategies for pursuing those new opportunities.
• Create and improve
  proposals for our existing and new clients.
• Prepare the company
  budget and continually track expenses, as well as make sure we’re on track to
  hit revenue targets.
• Provide training and
  mentoring to members of the business development team.
• Develop and deliver
  pitches for potential investors.

REQUIREMENTS

• Bachelor’s degree in
  marketing, finance, accounting or related field.
• 3+ years’ experience
  working in a business role.
• Excellent written and
  verbal communication skills.
• Great leadership skills.
• Top-notch analytical
  skills — you must have an eye for detail!
• The ability to travel
  to meet clients, attend conferences and research new markets as needed.